Website Disclaimer

Last updated: February 5, 2026

Loanie (loanie.co.nz) is a digital mortgage gateway platform managed and powered by Plaxo Mortgages Limited (FSP 769518). Throughout this document, "we", "us", and "our" refer to Plaxo Mortgages Limited.

1. Privacy Statement

Our Commitment

Our commitment in respect of personal information is to abide by the Privacy Principles set out in the Privacy Act 2020. It is important to us to have your confidence around the protection of any personal information that you make available if you engage us to provide services to you.

Collection of Information

Generally, we will collect your personal information directly from you, during conversations between you and us, through your use of the Loanie website, and via our secure digital application forms. We may also obtain, with your authorisation, your personal information from any person or entity authorised by you or the Privacy Act.

Purpose of Collection

We collect your personal information for the purposes of conducting an effective relationship with you and for providing the mortgage advisory services for which you have engaged us. We may also collect personal information (including credit details) on behalf of prospective lenders and other providers of products that you choose to apply for. Product providers will have their own Privacy Policy that applies to the information that we collect on their behalf.

Disclosure of Information

We may disclose your personal information to the following people if we consider it necessary to do so for the purposes of providing services to you:

  • Banks and prospective finance providers.
  • Anyone legally authorised to share your information with, including auditors, regulatory authorities (such as the FMA), and government agencies.
  • Your employer and/or referees.
  • Credit reporting and identity verification agencies.
  • Our referral partners who can help you with other services.
  • Any other person or entity authorised by you or the Privacy Act.

Professional Standards

Prior to disclosing any of your personal information to another person or organisation, we will take all reasonable steps to satisfy ourselves that the person/organisation has a commitment to protecting your personal information at least equal to our commitment.

This Privacy statement summarises the key elements of our Privacy Policy. To access the full Privacy Policy, click [here].

2. Website Disclaimer

General Information Only

The information on this website (loanie.co.nz) is general in nature and is not intended to be personalised financial advice. You should consult a professional financial adviser before making any financial decisions or taking any action based on the information on this website.

No Liability

Plaxo Mortgages Limited (FSP 769518) does not accept any liability for any loss or damage arising from the use of this website. This does not prejudice your statutory rights.

Accuracy of Information

While Plaxo Mortgages Limited (FSP 769518) has taken all reasonable care to ensure the information on this website is accurate, errors and omissions may occur. We do not accept any responsibility for any inaccuracy, error or omission in the website’s content, or for any loss caused to anyone from relying on that information. We may change, delete, add to or otherwise amend the information published on this website without notice.

Historical Information

Any reference on this website to historical information and performance of a product or service (including interest rates) may not necessarily be a good guide to future performance. You are solely responsible for any loss caused from relying on such information.

Third-Party Websites

This website may contain links to other websites which are not under our control. Plaxo Mortgages Limited (FSP 769518) has no knowledge of or control over the content and availability of those websites, or of their privacy practices. We do not sponsor, recommend, or endorse the content of other websites linked to, or referenced from, this website.

New Zealand Law

The information on this website has been prepared to comply with, and is governed by, New Zealand law. It is only intended for use by persons within New Zealand’s jurisdiction. Plaxo Mortgages Limited (FSP 769518) does not make any representation that the information on this website complies with the law in any other country.

Cybersecurity

Although we regularly update our cybersecurity and virus protection software, we do not guarantee that our website will be free from viruses or other malicious interference (such as spyware, malware, adware, ransomware, and worms) that can damage your computer system and access your data.

Continuous Access

We do our best to keep this website running smoothly. However, we do not guarantee that access to the website will be uninterrupted. We accept no liability for any loss caused by the website being temporarily unavailable either during its planned maintenance or due to technical or other issues beyond our control.

Copyright and Intellectual Property

Unless otherwise indicated, all information on this website is the property of Plaxo Mortgages Limited (FSP 769518) and is protected by copyright and intellectual property laws. Unless stated otherwise, you may access and download the materials located on this website only for personal or agreed-upon commercial use. The website may contain a number of trademarks which are owned by Plaxo Mortgages Limited (FSP 769518) or used with the permission of the registered trademark owner. Before using any material on this website that is identified as being subject to copyright of a third party, you must obtain authorization to use or reproduce the material from that third party.


Questions?

If you have any questions, please don't hesitate to contact us.

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